Source: HHS Office for Civil Rights
This Practice adheres to all applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex.
This Practice does not exclude or treat any individual differently on account of race, color, national origin, age, disability, or sex.
This Practice:
Offers free aids and services to individuals with disabilities to ensure effective communication, including:
○ Qualified sign language interpreters
○ Written materials in alternative formats (large print, audio, accessible electronic formats)
Provides free language assistance services to people whose primary language is not English, such as:
○ Qualified interpreters
○ Information translated into other languages
If you require these services, please reach out to the Operations Manager at this practice.
If you believe that this practice has failed to provide these services or has discriminated against you on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with:
Richard Stephan, Senior Manager, Compliance & Ethics
17000 Red Hill Avenue, Irvine, CA 92614
richard.stephan@pacden.com
You may submit a grievance in person, by mail, fax, or email. If you require assistance in filing a grievance, the Senior Manager of Compliance & Ethics is available to assist you.
Additionally, you may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, either electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201
Toll-Free: 1-800-368-1019
TDD: 800-537-7697
Complaint forms can be found at http://www.hhs.gov/ocr/office/file/index.html.
